Privacy Policy

For Nebula Cybersecurity Group (www.nebulacg.com)

Effective Date: June 27, 2025

This Privacy Policy describes how Nebula Cybersecurity Group ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website, www.nebulacg.com (the "Website").

We are committed to protecting your privacy and handling your personal information in compliance with British Columbia's Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What is Personal Information?

Under PIPA, "personal information" is broadly defined as information about an identifiable individual. For the purpose of this Website, personal information we may collect includes, but is not limited to:

  • Contact Form Data: Your name, email address, and phone number when you submit an inquiry through our contact form.

  • Website Usage Data (via Cookies): Information collected automatically through standard website cookies, such as your IP address, browser type, device information, pages visited, and time spent on our Website. This data helps us understand how our Website is used and to improve your Browse experience.

2. Accountability

We are responsible for the personal information under our control. For any privacy-related questions or concerns, please contact us using the details provided in Section 11.

3. Purposes for Collecting, Using, and Disclosing Personal Information

We collect, use, and disclose your personal information only for purposes that a reasonable person would consider appropriate in the circumstances.

The primary purposes for which we collect and use your personal information include:

  • Responding to Inquiries: If you submit an inquiry through our contact form, we will use your name, email address, and phone number to respond to your request for more information and to communicate with you.

  • Assisting Potential Customers: We will use the contact form data to help you determine which of our cybersecurity services might be valuable for your needs.

  • Website Improvement: Information collected through standard cookies is used in an aggregated and anonymized form to analyze website traffic, understand user behaviour, and improve the functionality and content of our Website.

  • Internal Record Keeping: For administrative purposes related to your inquiries.

We will not use or disclose your personal information for purposes other than those for which it was collected, unless we obtain your further consent or as required or permitted by law.

4. Consent

We obtain your consent for the collection, use, and disclosure of your personal information, unless otherwise permitted or required by law.

  • Contact Form: By voluntarily providing your name, email address, and phone number through our contact form, you provide your implied consent for us to use this information to respond to your inquiry and discuss potential services.

  • Cookies: By continuing to use our Website, you consent to the use of standard cookies as described in this policy. You can manage your cookie preferences through your browser settings (see Section 5).

  • Withdrawing Consent: You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw consent for direct communications, please use the unsubscribe option in our emails or contact us directly. Withdrawing consent for cookies may affect your ability to use certain features of the Website.

5. Cookies and Tracking Technologies

Our Website uses standard cookies to enhance your Browse experience and for analytics. Cookies are small text files stored on your device by your web browser.

  • Purpose: These cookies primarily help us understand how visitors interact with our Website, track aggregate usage patterns, and improve website performance. They do not typically collect directly identifiable personal information unless you provide it through a form.

  • Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Website features or services may not function properly without cookies.

6. Limiting Collection, Use, and Disclosure

We only collect personal information that is necessary for the purposes identified above. We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers (e.g., website hosting, email service providers) only to the extent necessary to fulfill the purposes outlined in this policy, and only if those providers are bound by similar privacy obligations.

7. Limiting Retention

We retain your personal information only for as long as necessary to fulfill the identified purposes or as required by law. Once your personal information is no longer needed, it will be securely disposed of.

8. Accuracy

We make reasonable efforts to ensure that the personal information we collect and use is accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

9. Safeguards

We are committed to protecting your personal information. We implement reasonable physical, technical, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards are proportionate to the sensitivity of the information and include measures such as data encryption, access controls, and secure data storage practices.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

10. Individual Access and Correction

You have the right to request access to your personal information that we hold and to request that any inaccuracies be corrected.

  • Access Request: To request access to your personal information, please submit a written request to us using the contact information below. We may require you to provide sufficient information to verify your identity. We will respond to your request within 30 days, or inform you if an extension is required.

  • Correction Request: If you believe that your personal information we hold is inaccurate or incomplete, please contact us with the necessary details. We will make the necessary corrections or note your request if we are unable to make the change.

11. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Nebula Cybersecurity Group Email: info@nebulacg.com
Website: www.nebulacg.com

If you are not satisfied with our response to your privacy concern, you have the right to contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC):

Office of the Information and Privacy Commissioner for British Columbia
Website: www.oipc.bc.ca
Phone: 250-387-5629

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on our Website and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.